Reserveo

Getting started

Getting started is easy

Three steps to open the book — then deeper flows for customers and shop teams.

1

Set up your profile

Create the shop: logo, hours, services, staff, and optional charity. You’ll be ready to share a booking presence without building a separate website.

2

Share your booking presence

Point clients to your Reserveo shop page. They see services, staff, gallery, and can book or join the live queue.

3

Start getting booked

Appointments land on the owner calendar. Walk-ins join the queue. Checkout closes the visit — same day.

For customers

Find a chair, book or queue

Discover nearby

Home, categories, offers, search, and map pins show shops in your area with local currency.

Open the shop page

Gallery, services, staff, reviews — then Book appointment or Join live queue.

Manage your account

Bookings, gift cards, family members, language, and notifications in one profile hub.

For business

Run the floor and grow

Run the day

Calendar for appointments and walk-ins, checkout to close tickets, clients CRM for regulars.

Grow the brand

Social feed, special offers, gift cards, and Battle Arena to stay visible beyond the booking link.

Hire & trade

Jobs board for talent; marketplace for chairs, kits, and gear between pros.

In the app

See each step in the app

From booking to checkout — hover panels to preview real screens.

Barber serving a client — bookable in ReserveoClient in the chair on a busy shop floorBarbershop team ready for the dayCustomer home and discoveryHappy client after a fresh cutPrecision clipper work at the chair

Visual gallery

From discovery to checkout — in pictures

Masonry gallery of real app screens and shop moments. Tap any tile to learn more.

Prefer a deep dive?

Solutions by craftStep-by-step account guideSupport & FAQPricing

Under the hood

Every moving part, explained

The short version is above. This is what each system actually handles once your shop is running.

All 30 guides →
01Customer app

Booking & appointments

Multi-step booking: service → staff → date/time → review & confirm. Manage upcoming visits, pay no-show fees, and respect shop cancellation rules.

  • Waiting list — If no slots are free, join a waitlist and get notified when a seat opens.
  • No-show / outstanding charges — Unpaid no-show fees can block new bookings until settled.
  • Cancellation policy — Surfaces shop fee/cancel rules when the API provides them.
  • Owner-created bookings — Owners can also create appointments for clients from the calendar.
6 stepsCustomers / OwnersRead guide →
02Customer app

Live walk-in queue

Join a shop’s live walk-in queue, see status updates, and get served without a pre-booked slot — while the owner manages queue cards on the same day schedule.

  • Walk-in register — Owners can also register a walk-in client into today’s flow.
  • Live queue cards — Today’s waiting customers as schedule cards leading to checkout.
  • Realtime updates — Push/socket updates keep status fresh where implemented.
5 stepsCustomers / OwnersRead guide →
03Owner operations

Calendar, schedule & bookings

Owner day/week schedule for appointments, walk-ins, live queue cards, events, time off, confirmations, reschedules, and checkout FABs.

  • Walk-in approve / reject — Handle pending queue requests from the schedule.
  • Choose service — Pick services while creating an appointment.
  • Owner notes — Appointment and client notes for the team.
5 stepsOwners / StaffRead guide →
04Owner operations

Payments & Checkout

Payments Balance, Mobile Payments, and Checkout settings in one place — including Auto Checkout so completed bookings can close tickets automatically.

  • Payments Balance — Daily balance, payouts, and Fast Payout requests.
  • Mobile Payments — Contactless in-app payment option for clients.
  • Auto Checkout — Backend can close checkout automatically when a visit completes.
4 stepsOwners / StaffRead guide →
05Customer app

Home, search & discovery

The customer home is the marketplace hub: categories, recommended salons, special offers, map preview, favorites, and country-aware pricing from GPS.

  • Special offers — Featured and nearby promotions; sample cards may show when the API returns none.
  • Explore tab — Search, recent searches, and artist/salon discovery.
  • GPS country & currency — Country from device location drives discovery feeds and local currency (e.g. PK → Rs).
5 stepsCustomersRead guide →
06Commerce

Equipment marketplace

Buy, sell, and request interest on equipment, chairs, and gear between pros — exposed as a primary tab for both customers and owners.

  • Incoming requests — See interest on your listings.
  • Dual nav access — Primary tab for customer and owner shells.
4 stepsEveryoneRead guide →
07Trust

Customer support & AI help

Reserveo ships a full help stack inside the app: Feedback & Support hub, support tickets, 24 FAQs, AI chat assistant, and Rate Reserveo — for customers, barbers, and owners.

    5 stepsEveryoneRead guide →
    08Customer app

    Gift cards

    Customers hold and redeem gift cards; owners create and sell gift card products so shops capture prepaid revenue and keep clients coming back.

    • Customer wallet — View and manage gift cards the customer holds.
    • Owner products — Sell and track gift card inventory from the shop.
    • Shop currency — Gift cards use the same currency as the shop country.
    4 stepsCustomers / OwnersRead guide →
    Reserveo

    See what Reserveo can do for your business

    Barbers get Reserveo free for the first 3 months. Apps are coming soon — contact us for early access.

    Contact for early accessGet startedView pricing
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