Reserveo
Reserveo
Features/Customer app

Flagship pillar · Discovery

Home, search & discovery

The customer home is the marketplace hub: categories, recommended salons, special offers, map preview, favorites, and country-aware pricing from GPS.

Customers
See how it worksEarly access
Home, search & discovery

What you get

5 capabilities

Guided flow

5 clear steps

Built for

Customers

Explore the other flagship pillars

BookingLive queueMarketplace

Walkthrough

How home, search & discovery works in Reserveo

Follow the real app flow — from the first tap to the result on the floor.

Customer home

Categories, offers, and recommended shops.

01

Open Home

See brand header, nearby shops, categories, recommended salons, offers, and shortcuts.

Next step ↓

Customer discovery

Browse nearby talent and salons.

02

Browse by category

Open Haircut, Makeup, Nails, Spa, and more — or view the full categories list.

Next step ↓

Shop atmosphere

Real shop context for discovery.

03

Search & filter

Search shops and filter by category, distance, rating, and more from bottom sheets.

Next step ↓

Shop atmosphere

Real shop context for discovery.

04

Use the map

Open the nearby OpenStreetMap view with pins for distance, address, shop page, and directions.

Next step ↓

Shop atmosphere

Real shop context for discovery.

05

Save favorites

Heart shops you love for one-tap return later.

Done — you’re live

In the app

Screens that make the feature feel real

Customer home
Categories, offers, and recommended shops.
Customer discovery
Browse nearby talent and salons.
Shop atmosphere
Real shop context for discovery.

Deep capabilities

Everything packed into this feature

01Included

Special offers

Featured and nearby promotions; sample cards may show when the API returns none.

02Included

Explore tab

Search, recent searches, and artist/salon discovery.

03Included

GPS country & currency

Country from device location drives discovery feeds and local currency (e.g. PK → Rs).

04Included

Dark / light theme

UI follows system or in-app theme preference.

05Included

News & notifications

Inbox for alerts plus News for Battle Arena, jobs, and city manager updates.

Audience

Who it’s for

Clients looking for a barber or beauty pro nearby — without calling around.

Customers

Pro tips

Use it like a pro

  • 1

    Allow location for accurate nearby shops and local prices.

  • 2

    Use Map View when you want the closest chair, not just a ranked list.

  • 3

    Favorites keep your regulars one tap away.

Keep exploring

Features that connect with home, search & discovery.

Put home, search & discovery to work in your shop

Free for barbers for the first 3 months. Apps coming soon — contact us for early access.

Contact for early access← All featuresRead reviews

The rest of the platform

Every other feature, explained

Home, search & discovery is one piece. Here is what the rest of Reserveo does around it.

All 30 guides →
01Customer app

Booking & appointments

Multi-step booking: service → staff → date/time → review & confirm. Manage upcoming visits, pay no-show fees, and respect shop cancellation rules.

  • Waiting list — If no slots are free, join a waitlist and get notified when a seat opens.
  • No-show / outstanding charges — Unpaid no-show fees can block new bookings until settled.
  • Cancellation policy — Surfaces shop fee/cancel rules when the API provides them.
  • Owner-created bookings — Owners can also create appointments for clients from the calendar.
6 stepsCustomers / OwnersRead guide →
02Customer app

Live walk-in queue

Join a shop’s live walk-in queue, see status updates, and get served without a pre-booked slot — while the owner manages queue cards on the same day schedule.

  • Walk-in register — Owners can also register a walk-in client into today’s flow.
  • Live queue cards — Today’s waiting customers as schedule cards leading to checkout.
  • Realtime updates — Push/socket updates keep status fresh where implemented.
5 stepsCustomers / OwnersRead guide →
03Owner operations

Calendar, schedule & bookings

Owner day/week schedule for appointments, walk-ins, live queue cards, events, time off, confirmations, reschedules, and checkout FABs.

  • Walk-in approve / reject — Handle pending queue requests from the schedule.
  • Choose service — Pick services while creating an appointment.
  • Owner notes — Appointment and client notes for the team.
5 stepsOwners / StaffRead guide →
04Owner operations

Payments & Checkout

Payments Balance, Mobile Payments, and Checkout settings in one place — including Auto Checkout so completed bookings can close tickets automatically.

  • Payments Balance — Daily balance, payouts, and Fast Payout requests.
  • Mobile Payments — Contactless in-app payment option for clients.
  • Auto Checkout — Backend can close checkout automatically when a visit completes.
4 stepsOwners / StaffRead guide →
05Commerce

Equipment marketplace

Buy, sell, and request interest on equipment, chairs, and gear between pros — exposed as a primary tab for both customers and owners.

  • Incoming requests — See interest on your listings.
  • Dual nav access — Primary tab for customer and owner shells.
4 stepsEveryoneRead guide →
06Trust

Customer support & AI help

Reserveo ships a full help stack inside the app: Feedback & Support hub, support tickets, 24 FAQs, AI chat assistant, and Rate Reserveo — for customers, barbers, and owners.

    5 stepsEveryoneRead guide →
    07Customer app

    Gift cards

    Customers hold and redeem gift cards; owners create and sell gift card products so shops capture prepaid revenue and keep clients coming back.

    • Customer wallet — View and manage gift cards the customer holds.
    • Owner products — Sell and track gift card inventory from the shop.
    • Shop currency — Gift cards use the same currency as the shop country.
    4 stepsCustomers / OwnersRead guide →
    08Owner operations

    Staff Management

    See every team member, drag calendar order and Anyone priority, toggle who is active, edit profiles, and add staff — plus roles, hours, home service, and after hours per person.

    • Team roster — Names, roles (Owner, Basic Staffer, and more), and counts.
    • Calendar / Anyone order — Drag handles set who appears first on the schedule.
    • Active toggles — Enable or pause bookable staff instantly.
    5 stepsOwners / StaffRead guide →
    AISupport