Reserveo
Reserveo
Features/Platform

Stay in sync

Notifications & realtime

FCM push, local notifications, deep links, unread badges, notification settings, and sockets for bookings, queue, social, and arena events.

Everyone
See how it worksEarly access
Notifications & realtime

What you get

3 capabilities

Guided flow

4 clear steps

Built for

Everyone

Walkthrough

How notifications & realtime works in Reserveo

Follow the real app flow — from the first tap to the result on the floor.

News and alerts

News tab for arena, jobs, and city updates beside the inbox.

01

Receive alerts

Booking, queue, social, arena, and platform events arrive via FCM.

Next step ↓

Ops alerts

Owners get walk-in and booking prompts.

02

Open the inbox

Customer or owner notifications list with unread badge.

Next step ↓

Ops alerts

Owners get walk-in and booking prompts.

03

Tap to deep link

Payload routing opens the right screen (booking, chat, follow request, walk-in, invite).

Next step ↓

Ops alerts

Owners get walk-in and booking prompts.

04

Tune settings

Toggle which notification types you want.

Done — you’re live

In the app

Screens that make the feature feel real

News and alerts
News tab for arena, jobs, and city updates beside the inbox.
Ops alerts
Owners get walk-in and booking prompts.

Deep capabilities

Everything packed into this feature

01Included

Sockets

Realtime prompts for booking/queue/inbox where implemented.

02Included

News + celebration

Platform news feed; winner celebration overlays on shells.

03Included

Timezone-aware ops

Client timezone headers keep booking/queue/hours correct.

Audience

Who it’s for

Anyone who needs the chair, queue, or social graph to update without refreshing forever.

Everyone

Pro tips

Use it like a pro

  • 1

    Allow system notification permission on first launch.

  • 2

    Owners: keep walk-in handlers enabled during busy hours.

  • 3

    Use notification settings to reduce noise without missing bookings.

Keep exploring

Features that connect with notifications & realtime.

Put notifications & realtime to work in your shop

Free for barbers for the first 3 months. Apps coming soon — contact us for early access.

Contact for early access← All featuresRead reviews

The rest of the platform

Every other feature, explained

Notifications & realtime is one piece. Here is what the rest of Reserveo does around it.

All 30 guides →
01Customer app

Booking & appointments

Multi-step booking: service → staff → date/time → review & confirm. Manage upcoming visits, pay no-show fees, and respect shop cancellation rules.

  • Waiting list — If no slots are free, join a waitlist and get notified when a seat opens.
  • No-show / outstanding charges — Unpaid no-show fees can block new bookings until settled.
  • Cancellation policy — Surfaces shop fee/cancel rules when the API provides them.
  • Owner-created bookings — Owners can also create appointments for clients from the calendar.
6 stepsCustomers / OwnersRead guide →
02Customer app

Live walk-in queue

Join a shop’s live walk-in queue, see status updates, and get served without a pre-booked slot — while the owner manages queue cards on the same day schedule.

  • Walk-in register — Owners can also register a walk-in client into today’s flow.
  • Live queue cards — Today’s waiting customers as schedule cards leading to checkout.
  • Realtime updates — Push/socket updates keep status fresh where implemented.
5 stepsCustomers / OwnersRead guide →
03Owner operations

Calendar, schedule & bookings

Owner day/week schedule for appointments, walk-ins, live queue cards, events, time off, confirmations, reschedules, and checkout FABs.

  • Walk-in approve / reject — Handle pending queue requests from the schedule.
  • Choose service — Pick services while creating an appointment.
  • Owner notes — Appointment and client notes for the team.
5 stepsOwners / StaffRead guide →
04Owner operations

Payments & Checkout

Payments Balance, Mobile Payments, and Checkout settings in one place — including Auto Checkout so completed bookings can close tickets automatically.

  • Payments Balance — Daily balance, payouts, and Fast Payout requests.
  • Mobile Payments — Contactless in-app payment option for clients.
  • Auto Checkout — Backend can close checkout automatically when a visit completes.
4 stepsOwners / StaffRead guide →
05Customer app

Home, search & discovery

The customer home is the marketplace hub: categories, recommended salons, special offers, map preview, favorites, and country-aware pricing from GPS.

  • Special offers — Featured and nearby promotions; sample cards may show when the API returns none.
  • Explore tab — Search, recent searches, and artist/salon discovery.
  • GPS country & currency — Country from device location drives discovery feeds and local currency (e.g. PK → Rs).
5 stepsCustomersRead guide →
06Commerce

Equipment marketplace

Buy, sell, and request interest on equipment, chairs, and gear between pros — exposed as a primary tab for both customers and owners.

  • Incoming requests — See interest on your listings.
  • Dual nav access — Primary tab for customer and owner shells.
4 stepsEveryoneRead guide →
07Trust

Customer support & AI help

Reserveo ships a full help stack inside the app: Feedback & Support hub, support tickets, 24 FAQs, AI chat assistant, and Rate Reserveo — for customers, barbers, and owners.

    5 stepsEveryoneRead guide →
    08Customer app

    Gift cards

    Customers hold and redeem gift cards; owners create and sell gift card products so shops capture prepaid revenue and keep clients coming back.

    • Customer wallet — View and manage gift cards the customer holds.
    • Owner products — Sell and track gift card inventory from the shop.
    • Shop currency — Gift cards use the same currency as the shop country.
    4 stepsCustomers / OwnersRead guide →
    09Owner operations

    Staff Management

    See every team member, drag calendar order and Anyone priority, toggle who is active, edit profiles, and add staff — plus roles, hours, home service, and after hours per person.

    • Team roster — Names, roles (Owner, Basic Staffer, and more), and counts.
    • Calendar / Anyone order — Drag handles set who appears first on the schedule.
    • Active toggles — Enable or pause bookable staff instantly.
    5 stepsOwners / StaffRead guide →
    AISupport